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Call ✆ (215) 425–3950
Patient Care Coordinator Lead:
Philadelphia, PA | Full-Time
Department: Patient Care Coordination
Hours: Monday-Friday 9a-5p
Key Duties and Responsibilities:
- Responsible for managing associates aides and caseloads of up to 40 consumers
- Review all home visit packets submitted by assessor
- Ensure all assessments are completed on time and efficiently
- Submit EIM reports for the team and conduct follow-up calls, emails, etc.
- Provide and document details of home and any general health/safety concerns
- Develop care plans, advocate for clients, address need for DME and create emergency plans
- Conduct follow-ups on APS cases, inactive cases or suspended service cases
- Perform quarterly assessment re-evaluations, internal employee evaluations, trainings and team building
- Schedule bi-weekly one on one meetings, bi-weekly team meetings and weekly one on one meetings with new hires
- Participate in any/ all marketing events
- Assign new cases in CRM database and document pass/fail areas for aides yearly evaluations
- Provide support to the Human Resource Department with aide compliance and yearly evaluations
- Retain case load of clients and aides
Requirements:
- Requires a high school diploma or equivalent
- At least 1 -2 years of experience in a health care or home care environment
- 2 years of PCC or PCC lead experience preferred
- Management or supervisory experience required
- Case management experience preferred
Submit for Employment Below:
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2701 North Broad Street
4th Floor
Philadelphia, PA 19132
Phone: (215) 425-3950
Fax: (215) 425-3910
Customer Service
Questions? Call now to speak to one of our home care professionals!