Privacy Policy

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NOTICE OF PRIVACY PRACTICES:

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION – Please Review It Carefully.

We are required by law to maintain the privacy of your protected health information (PHI), to provide you with this Notice explaining our legal duties and privacy practices regarding your PHI, and to notify you following a breach of any unsecured PHI. This Notice describes how we may use and disclose your PHI and your rights and the obligations we have regarding the use and disclosure of your PHI.

TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS

We may use and disclose your PHI for treatment, payment and health care operations without your written authorization, for example:

TreatmentWe may use or disclose your PHI information to arrange for your treatment or the coordination of your care within the Agency and others involved in your care, such as your attending physician and other healthcare professionals who agreed to assist the Agency in coordinating your care. For example, we may disclose PHI information to your physicians, pharmacists/pharmacies, and/or suppliers of medical equipment.

Payment – We may use and disclose your PHI to pay for the treatment and services you receive from the Agency; to determine your eligibility for benefits and to process claims for health care services you receive; including coordination of other benefits you may have. For example, thAgency may be required by your health insurer to provide information regarding services rendered so that the insurer can reimburse you or the agency. The Agency may also need to obtain approval from your insurer and may need to explain the personal assistance services required for your care.

Health Care Operations We may use and disclose your health information for certain internal business activities. For example, we may review the information we receive from your health care providers to evaluate how well our programs are working or to determine the need for and quality of health care services provided to you. Additionally, regulatory and accrediting organizations may review your PHI to ensure compliance with their requirements.

For Reminders and Other Information We may use your PHI to contact you to remind you about your appointments with providers who treat you, to give you information on treatment alternatives, and to provide you with information on other health-related benefits and services.

USES AND DISCLOSURES OF YOUR PHI THAT DO NOT REQUIRE AUTHORIZATION:

We are permitted and/or required to share your PHI, without your authorization in the following situations when certain conditions have been met:

Required by Law We may use or disclose your health information when and to the extent we are required by law to do so.

Business Associates Sometimes we arrange with individuals and businesses that are not part of Agency to perform certain functions on our behalf. These individuals and businesses (referred to as our “Business Associates”) are required to sign a contract with us to protect the privacy of your information and are not allowed to use or disclose any information other than as specified in our written agreement with them.

To Avert Serious Threat to Health/Safety We may use or disclose information when necessary to prevent a serious threat to your health or safety or the health and safety of the public or another person. Any disclosure, however, must be to someone who may be able to help prevent the threat.

Specialized Government Functions We may disclose your PHI requested by the federal government for specialized functions such as national security and intelligence activities, protective services for the President and others, and military and veteran activities.

Public Health Purposes We may disclose your PHI for public health purposes to a public health authority that is legally authorized to collect or receive your PHI for the purpose of preventing or controlling diseases, injury or disability, including but not limited to the reporting of diseases, births, and deaths.

Reporting Abuse/Neglect/Domestic Violence When required by law, we may disclose to authorities the PHI of anyone who we reasonably believe is a victim of abuse or neglect. Under Pennsylvania law, we are not permitted to report domestic violence to authorities without your written consent.

Health Oversight Activities We may disclose your PHI to a health oversight agency for activities authorized by law such as audits, investigations, licensing and inspections. These activities are needed for the government to oversee the healthcare system.

Judicial and Administrative Proceedings We may disclose your PHI in response to a court order, subpoena or administrative request.

Law Enforcement In certain circumstances, we may disclose your PHI to law enforcement officials in response to a court order, subpoena, warrant, or similar process. We also may disclose limited health information to law enforcement to identify or locate a suspect, fugitive, witness, or victim of a crime or to report a crime on our premises.

Research We may use or disclose your PHI for research purposes without your permission only after a special approval process that protects patient safety and confidentiality or if information that may directly identify you is removed. We also may allow researchers to look at records in our offices to help develop their research project or for related purposes, as long as the researchers do not remove the records from our offices or copy any PHI.

Food and Drug Administration (FDA) We may disclose your PHI to the FDA about problems with food, supplements, product and product defects, or post marketing surveillance information so that the FDA may call for product recalls, repairs, or replacements.

Workers Compensation We may disclose your health information as authorized by law to comply with laws relating to worker’s compensation or other similar programs established by law.

Coroners, Funeral Directors and Organ Donation We may disclose your information to a coroner or medical examiner for identification purposes, cause of death determinations, organ donation, and related reasons. We also may disclose information to funeral directors as needed to carry out their duties.

Reports If an employee or Business Associate believes in good faith that we engaged in unlawful conduct or otherwise violated professional or clinical standards and are potentially hurting individuals, workers or the public, we may disclose your PHI to an appropriate health oversight agency, public health authority or attorney.

Breach Notification We may use your contact information and other health information to investigate and notify you or government authorities of an unauthorized acquisition, use, or disclosure of or possible access to your health information.

USES AND DISCLOSURES OF YOUPHI THAT DO REQUIRE AUTHORIZATION:

In any situation not described above, we will not use or disclose any of your PHI without your written authorization. At any time, you may revoke your authorization, in writing. Your revocation will stop any future uses and disclosures of your PHI, except to the extent that uses/disclosures have been made prior to the revocation. We will not use or disclose your PHI for marketing and fundraising purposes without your authorization. This Agency will not sell your PHI.

INDIVIDUAL RIGHTS
You have the following rights regarding your PHI:

Right to Request Restrictions on the Use and Disclosure of your PHI
You have the right to ask us to limit the PHI we use or disclose about you for treatment, payment, or health care operations. You also have the right to ask us to limit PHI that we share with someone who is involved in your care or payment for your care, like a family member or friend. All requests to restrict how we use and disclose your PHI must be made in writing.  We are not required to agree to your request. If we agree, we will comply with your request unless we notify you otherwise or the information is needed to provide you with emergency treatment.

To Receive Confidential Communications
You have the right to request that we communicate with you in certain ways (such as by letter or phone) or at a certain location. For example, you may ask that we only contact you at home or at work. Your request must be in writing and specify how or where you wish to be contacted. We will accommodate reasonable requests.

Right to Inspect and Receive a Copy of your PHI
You have the right to inspect and receive a copy of your PHI maintained and used by us to make decisions about your care. This includes your right to request a copy of your electronic medical record in electronic form. To inspect or receive a copy of your PHI, submit a written request to the address listed below. With a few exceptions, within the limits of confidentiality laws and regulations, we may deny your request to inspect and receive a copy of your PHI. If your request is denied, we will notify you in writing as to the reasons why. A reasonable fee may be charged for the expense of fulfilling your request as permitted under HIPAA and/or State law.

Right to Amend your PHI
If you feel that the PHI we maintain about you is incomplete or incorrect, you may request that we amend it. For example, if your date of birth is incorrect, you may request that the information be corrected. Your request to amend and/or correct your PHI must be made in writing and include the reason that supports your request. If we deny your request for an amendment, we will provide with you a written explanation as to why.

Right to Request an Accounting of Disclosure
You have the right to request an accounting of disclosures”. This is a list of persons or organizations to which we have disclosed your PHI to for certain purposes. Your request must be in writing and may cover any disclosures made in the six years before the date of your request. The agency will provide the first accounting request during any 12-month period without charge; while subsequent accounting requests may be subject to a reasonable costbased fee.

Services Paid for by You
Where you have paid for your services out of pocket in full, at your request, we will not share information about those services with a health plan for purposes of payment or health care operations.

Notification of Breach
You have a right to be notified in the event there is a breach of your unsecured PHI as defined by HIPAA.

Right to Ask for a Copy of this Notice
You may ask for a copy of this Notice at any time, including both paper and/or electronically. You can also access this Notice on our website.

VIOLATION OF PRIVACY RIGHTS
In the event that a breach of your unsecured PHI occurs, you will be provided with written notification as required by law. If you believe your privacy has been violated by us, you may file a confidential complaint directly with us. You can do this by contacting the Privacy Officer at (215) 4277800 ext. 1414. You also may file a complaint with:

V&V Management Solutions

2701 N Broad St 2nd Floor
Philadelphia, PA 19132
(267) 866-7300

Pennsylvania Department of Health
Quality Assurance Complaint Hotline
(800) 254-5164
Health and Welfare BuildinRoom 526
625 Forster Street
Harrisburg, PA 171200701
(717) 787-1816

Office of the State LongTerm Care Ombudsman
Pennsylvania Department of Aging
555 Walnut Street, 5th Floor
Harrisburg, PA 17101-1919
(717) 783-8975

You will not be retaliated against for filing a complaint.

AGENCY RESPONSIBILITIES

The Agency is required to abide by the terms of this Notice of its duties and privacy practices. The Agency also reserves the right to change the terms of this Notice and to make the new Notice provisions effective for all PHI that it currently maintains as well as PHI that we receive in the future. The revised notice will be posted on our website at https://blessings4everhomecareagency.org/. You may also obtain a revised Notice by contacting us.

https://blessings4everhomecareagency.org/

This Notice is effective 2012; Revised: 4/1/2018

Privacy Policy:

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To follow up with them after correspondence (live chat, email or phone inquiries)

How we protect your information:

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

       Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every web browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure:

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links:

We do not include or offer third-party products or services on our website.

Google:

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
California Online Privacy Protection Act:

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
       On our Privacy Policy Page
Can change your personal information:

       By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act):
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices:

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
       Within 7 business days
We will notify the users via in-site notification
       Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act:

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:

       Send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CAN-SPAM, we agree to the following:
       Not use false or misleading subjects or email addresses.
       Identify the message as an advertisement in some reasonable way.
       Include the physical address of our business or site headquarters.
       Monitor third-party email marketing services for compliance, if one is used.
       Honor opt-out/unsubscribe requests quickly.
       Allow users to unsubscribe by using the link at the bottom of each email.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Blessings4Ever Home Care Agency:

2701 North Broad Street
Suite 401
Philadelphia, PA 19132

Contact Us


2701 North Broad Street
Suite 401
Philadelphia, PA 19132
Phone: (215) 425-3950
Fax: (215) 425-3910

3490 Concord Rd
Aston, PA 19014
Phone: (484) 800-1110
Fax: (484) 766-3838

Customer Service

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Contact Us

2701 North Broad Street
Suite 401
Philadelphia, PA 19132
3490 Concord Rd
Aston, PA 19014